Meet Our Experts

MEET HELEN CARDOSO, PJ DIP - WATCH MANAGER

Helen is our Watch Manager at Burrells Winchester and she has been in the industry for over 15 years. Helen travelled the length of the country working for some of the UK's biggest independent jewellers, before finally settling in Hampshire two years ago. Helen has been with us since we opened the Winchester store in August 2016, and she specialises in luxury Swiss watches. She has a personal fondness for Breitling and all things technical.

Before developing a passion for high-end watches, Helen travelled the world working on luxury cruise liners, where she was lucky enough to visit and experience some of the most incredible countries around the globe. Some of Helen’s favourite memories include quad biking over the Namibian sand dunes, swimming with sharks in South Africa and partying on Ipanema Beach in Brazil.

WANT TO GET TO KNOW HELEN BETTER?

If you want to get technical, she’s your woman. Come and test out her encyclopedic knowledge of Breitling - free glass of champagne to anyone who can stump her…

Watch her in action in this TUDOR Black Bay 58 video.

MEET SAREL DU PLESSIS, DGA - MASTER GOLDSMITH

Sarel is our head goldsmith and has been with us since 2001. He’s from South Africa, but luckily for us, he met and married his wife in 2012 when she came to work in our Kingston store where his workshop is based, so he’s here for good. Softly spoken but fiercely passionate about his craft, Sarel is a true artist.

As well as providing a bespoke service for our customers, he produces original designs which we offer as part of our exclusive Burrells jewellery range. The most unusual item he’s ever been asked to design was a replica of Arwen’s Evenstar pendant from Lord of the Rings made from 18 carat white gold and diamonds! He loves unusual requests and feels privileged to be part of something so emotive and can carry so much meaning to the individual. Sarel also has a great love for designing engagement rings, which you can see a glimpse of as a part of our Winchester Collection. Come and see him if you want something entirely unique.

WANT SAREL TO DESIGN YOU YOUR VERY OWN MASTERPIECE?

If you would like to read more about what Sarel can do for you, please browse to our bespoke jewellery section.

And if you would like to see Sarel in action, you can watch Sarel’s in his White Gold Vs Platinum video here.

MEET ADAM GILLARY, DGA - HEAD BUYER

Adam has been working with the Ferris family for so long that no-one can quite remember a time when he wasn’t here. Adam is our buyer, our diamond expert, and probably the friendliest man we’ve ever met. If you have a question about diamonds, he is definitely the one to talk to.

Adam is a qualified diamond grader, which means he is able to assess non-certificated diamonds and assign their ‘Four Cs’ i.e. the quality of the colour, clarity, cut and carat weight. He has over 35 years of experience in the jewellery trade but despite this, talking about jewellery is still his favourite thing to do. Usually found in our head office, he can be reached on 01962 734459 and will only be too pleased to talk to you.

HAVE A BURNING QUESTION ABOUT BUYING A DIAMOND? ASK ADAM ANYTHING...

He really is a true expert and loves to answer your questions about anything gem related - especially when it comes to making a big purchase, such as a diamond engagement ring! You can watch some of Adam's videos about the 4 C's here and follow our 'Guide to buying an engagement ring' here.